Medical debt has been the bane of healthcare providers’ existence for a while. Unfortunately, with rising healthcare costs, this problem might remain the medical world’s reality for a while. That’s more reason to spruce up your medical bill collection letter template.
In 2021, 58% of debts recorded in collections in the US were medical debts. While some patients can’t afford to pay, your collection letter might not just cut it for others.
In this article, you’ll learn how to recover medical debts with well-written collection letters and reduce bad debts.
Tips On How To Write A Medical Bill Collection Letter
- Greet the recipient respectfully and explain why you are writing; be sure to include any pertinent information like account numbers or reference numbers.
- Be direct and concise in expressing your need for payment. Make it clear that unpaid medical bills must be addressed promptly.
- Mention any efforts already made to contact the patient regarding their bill, including past letters and phone calls.
- Acknowledge any extenuating circumstances that may have caused a delay in payment and offer assistance if needed.
5. Empathize how difficult it can be to pay off medical debt. Furthermore, assure them you want to work with them on an agreeable solution.
6. Request immediate payment in full or propose a payment plan. You can include details about acceptable forms of payment, due dates, and payment addresses.
7. Thank them for taking the time to read your letter and encourage prompt response.
Medical Bill Collection Letter Template Samples
Sample 1
Patient’s Name
Patient’s Address
Account: #
Balance Due: $
Dear Lyn,
I am writing to address the unpaid medical bill from your recent visit to our facility. Per protocol, we have attempted to contact you several times for 60 days but have yet to receive payment. We kindly request that you pay your outstanding $[X] balance within 10 days of receipt of this letter.
We understand that you may be facing financial hardship due to current events. Thus, we are willing to negotiate an alternate payment plan if required. To discuss further details, please contact us via phone or email at [contact information]. You must keep open communication regarding your bill. Note that prompt attention can prevent unnecessary costs due to late payments.
Our team is more than happy to answer any billing-related queries, so please do not hesitate to reach out. Your cooperation in settling your account is highly appreciated.
Warm Regards,
[Name]
Sample 2
Patient’s Name
Patient’s Address
Account: #
Balance Due: $
Dear Lyn!
I am writing to you regarding the outstanding medical bill that has gone unpaid. We understand it can be challenging to keep track of every expense.
However, this one has lingered for too long, and we urge you to take swift action. It is important to remember that delaying payment could lead to serious financial consequences and adversely affect your credit rating.
We have included all necessary details regarding the charges in the attached statement. The details include the amount due, when the balance was incurred, and any applicable interest and fees. Moreover, please contact us if you need an alternate form of repayment or would like a brief extension. We are willing to work with you to find a suitable solution to help resolve this debt quickly and effortlessly.
We’ll appreciate your prompt attention to this matter. Please don’t hesitate to contact our team if you have any queries.
Warm Regards,
[Name]
Conclusions
A medical bill collection letter template should be carefully crafted. Every business needs cash flow to maintain normal operations and stay afloat. While medical facilities don’t necessarily consider their establishment a business, payments are just as important.
In a perfect world, everyone would be able to afford medical bills. Unfortunately, that’s not the case. But with adequate attention to medical bill collection, you can reduce bad debts to the bare minimum.
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