Insurance Interview Questions: a Free Guide

Interviewing for insurance can be a tricky process.

As a recruiter, it’s essential you find the correct questions and be clear about what you seek to pick from the answer. Similarly, job seekers must make sure their answer aligns with what the interviewer wants to hear.

In this article, we analyze some important insurance interview questions, showing candidates the best way to answer the questions.

Photo by Austin Distel on Unsplash

Top Insurance Interview Questions and How to Answer Them

Why Are You Interested in This Role?

This question lays the foundation for the shape the entire interview session will take. It’s your first chance to sell yourself to the company and show why you’re a good fit for the position. Briefly talk about your skills and experience and how they align with the company’s goals.

Can You Describe the Role of an Insurance Agent?

Naturally, this is a polar question, but don’t stop at yes. Go further by offering practical explanations of what the duty of an insurance agent is. Tell them how you’ll help drive sales, offer impeccable customer support, and relate cordially with superiors.

What Are Your Strengths and Weaknesses?

This is a trick question that you must answer with care. The strength aspect is easier. You can offer information about the things that set you apart at work, especially your work ethics. The part about weakness can push you to say negative things about yourself. Instead, think and ask yourself how you can make a “weakness” look good? For example, you can say you’re a perfectionist or that you don’t rest until you complete a job you started.

Can You Differentiate Between General Insurance and Life Insurance?

Like the previous polar question, you shouldn’t stop your answer at yes. Go on to explain your understanding of the two and give related examples that show you fully understand what you’re saying.

What Was the Main Challenge in Your Last Job, and How Did You Tackle It?

Your interviewer wants to know if you have the ability required to tackle challenges in the insurance industry. The question also aims to know how your previous experience has prepared you for this new role. Give examples of the type of tasks you were put to and how you were able to overcome them.

Can You Tell Us About Your Most Fulfilling Sale?

This question provides you an opportunity to talk about a specific insurance policy you sold that brought you huge financial returns. Such sales should be one that also made more money for the company. It is important to balance these two sides because you want to show how much value you can add to the company.

Why Have You Chosen to Work With This Insurance Company?

The answer to this question must show your understanding of what the company stands for. Be sure to highlight how joining the firm will help you with your career progress. Also, demonstrate how the vision and mission align with your goals.

Where Do You See Yourself in Five Years’ Time?

This is a common question in many interviews. If you are asked this question in your insurance job interview, the best way to answer is to outline your career growth plan. Tell the people interviewing you what you hope to achieve in the coming years. 

Other Interview Questions to Expect

  • Can you explain the contestable period in insurance policy?
  • What is the insurance coverage?
  • Explain the difference between a revocable beneficiary and an irrevocable beneficiary in insurance.
  • How can an insurance policy be claimed?
  • What are the core skills a good insurance agent must have?
  • What is the difference between takaful and insurance?
  • How do you handle a rude or angry customer without tarnishing the company’s image?


Insurance interviews help determine whether or not you’re a perfect fit for the job. The interview tests your ability to maintain a professional standard and scope.

Insurance interviews are often challenging because the company may not be familiar with your background. Therefore, be sure to highlight your experience and skills as vividly as possible.

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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