Business Email Request for Help: Better Guide

How many times have you asked for a favor in an email and didn’t get the response you needed?

business email request for help must be polite and professional with a clear purpose. Though there are different ways to approach someone for assistance, emails are one of the most common methods to ask for help.

But you must be clear about what you want and why the recipient is the ideal person to fulfill your request. This article explains the essential rules for writing email requests with examples you can use as inspiration. 

What Is a Business Email Request for Help?

A business email request for help is a message sent to a company, client, or customer asking them to do something for you. Some of the common reasons for sending this email request for help include the following:

  • To ask for a favor
  • To get help with something
  • For assistance with a project
  • For guidance on how to do something
  • To request information
  • Need help troubleshooting an issue
  • Ask for more resources

Many jobs require people to send request emails regularly for different business needs. So, learning the skill of writing effective business email requests will help you in various aspects of your professional career.

Tips for Writing a Business Email Request

There are rules for writing a legitimate business email request for help. You have to have a specific pitch, a particular problem, and a question in mind.

You must give the recipient enough information and ask for the right response. The email needs to contain specific details and follow the standard structure to ensure you receive a response.

Below are some effective tips to help you craft a good business email request:

  • Keep your email short and sweet. The recipient is likely to be busy, so you want to ensure your email is concise and to the point. Get straight to the point by introducing yourself and why you are contacting them.
  • Have a specific and well-detailed pitch, problem, and question in mind before writing the email. This will help you focus your request and increase the chances of receiving a response.
  • Start with a courteous greeting and introduce yourself if necessary. Get to the point quickly and explain why you are writing.
  • Provide enough information about your problem or question so that the recipient can understand your request but don’t overwhelm them with details.
  • Be polite and professional in your language and tone throughout the email.
  • Ask for a specific response or action from the recipient to ensure they know what you are looking for.
  • Thank them in advance for their time and consideration before signing off with your name and contact information.

Templates for Business Email Request

A business email request is a frequent way to ask for assistance from your colleague or fellow professional regarding business. These requests are often made with a business problem in mind, but they can also be used more generally.

Regardless of the intent, it’s important to write a request in a way to encourage the reader to respond to your problem. Check out the example templates below for writing a business email request.

Asking for Help From Colleagues or Supervisors

Dear [colleague name],

I hope you are well. I am reaching out to request the contact information for XYZ company that we order from on a monthly basis. And I would like to reach out to them and see if we can get a better deal on our order.

If you have the contact information for the company, please send it to me as soon as possible. I appreciate your assistance in this matter.


[Your Name]

Email Asking for Help Filling a Volunteer Position

Hello [Recipient’s Name],

I am writing to request your help filling a volunteer position in my organization. We are looking for someone with experience teaching the English language to fill the role [mention the position]. The ideal candidate would have excellent communication and organizational skills, as well as a passion for helping others.

Please let me know if you have anyone who would be interested in this opportunity. I appreciate your help and time.

Best Regards,

[Your Name]

Email Asking for Help Ordering a Product

Dear [Website Name],

My name is Jasmine Abo. I am writing to ask for help with a problem I am having while trying to order items on your website. I am trying to add multiple items to my cart and checkout, but none of the items are saved. And I have tried clearing my cookies and cache, but the problem persists.

Is there anything you can do to help me troubleshoot this problem? I would appreciate it if you could help me resolve this, so I can place my order.

Thank you,

[Your Name]

Email Requesting Additional Documents

Hello [Name],

Thank you for sending over the documents for the [project name] project. I am sorry to say that we are missing some key documents that are essential for us to move forward.

I would like to have the following additional documents:

  • A detailed list of the project requirements.
  • A schedule of when each task needs to be completed.
  • Budget breakdown, including all costs associated with the project.
  • Any relevant background information on the project

Without these additional documents, we will not be able to provide a quote or start work on the project. Please let me know if you can provide these additional documents as soon as possible. Thank you for your time and cooperation.


[Your Name]

Business Email Requesting Immediate Action

Hi everyone,

I hope this email finds you well. I am writing because I am in need of some urgent assistance.

As many of you know, we have been working hard to get the new website up and running. However, we have run into a bit of a snag and need some help to get things back on track.

Specifically, we need someone to take a look at the code and see what is causing the error. We have already tried a few things but haven’t been able to fix them ourselves.

If there is anyone who can lend a hand, please let me know as soon as possible. We hope to have the website up and running by next week, and any help would be greatly appreciated.

Best Regards,

[Your Name]

Assistance With Something Urgent

Hi everyone,

I hope this email finds you well. I am writing to request urgent assistance with something that requires attention in the company. Specifically, I need some help with [X issue].

This is a time-sensitive matter, and I would greatly appreciate any help that anyone can provide. If you have any questions or need more information, please do not hesitate to contact me at [your contact info]. Thank you in advance for your assistance.

Best Regards,

[Your Name]

Requesting somebody to do something

Dear [Person in charge of scheduling],

I am writing to request that you schedule a meeting for me with the team in charge of product development. I would like to discuss my ideas for new products with them.

Thank you for your time and assistance.


[Your Name]


Email is a leading form of professional communication in the twenty-first century. And a business email request for helprequires asking for assistance from someone within your company or involved with your business.

You could ask for additional information or attention to an urgent matter from your colleagues or supervisors with an email request. However, sometimes it isn’t easy to know how to proceed. Read the tips in this article and follow the templates as inspiration to write one on your own.

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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