Key Steps to Help Fix Facebook Comments Error

Over the years, Facebook has experienced countless errors, glitches, and…

Over the years, Facebook has experienced countless errors, glitches, and bugs. Facebook comments error, where the comments don’t load, is one of the many issues users face. With billions of users on this social media platform, bearing the immense weight of servers and backlog reports can be challenging at times.

Users often report problems regarding comments on Facebook social forums and reporting portals. There’s no doubt that the experience can be frustrating. So, we have outlined some key solutions to fix the problem without any hassle.

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Photo by Cookie the Pom on Unsplash

7 Steps to Solve Facebook Comments Error

There can be several factors behind this annoying Facebook comments error. But we have some quick and easy solutions to help you overcome this problem.

1. Refresh the Facebook App

Refreshing the app is the first thing you may do to solve the issue. On iPhones and other iOS devices, the native Facebook app frequently freezes.

All you need to do is just swipe down on your news feed to refresh the Facebook app. Generally, this manual refresh resolves a variety of issues, including Facebook comments that won’t load.

2. Monitor Your Internet Connection

Poor internet connection is another reason why Facebook comments won’t load. Therefore, you must use a strong and reliable Wi-Fi or cellular internet connection to load Facebook comments. You can also check to see if other pages load with the same connection.

If you could view comments using cellular data and not Wi-Fi, try switching between cellular network and Wi-Fi on your device. Switching on and off between Wi-Fi and mobile data could solve the problem.

3. Force-Quit the App and Restart It

If your internet connection is working well, but the problem still persists, try to force-quit your Facebook App and restart it.

Sometimes, relaunching the app is all it takes to solve all the issues you’re having with the app. Moreover, this is one of the easiest ways to fix the Facebook comments error problem on your mobile app.

4. Re-Sign into Your Facebook Account

You might try logging in and out of your Facebook account. Re-signing into your account might occasionally solve several issues you may be having with the app. After logging out of your account, log back in a few minutes later to see if the issue has been resolved.

Additionally, logging into your Facebook account from different devices is quite helpful. If you can’t read your Facebook comments on your iOS device, try logging into your account on your Mac to see if it works. If you still can’t see the comments from the Facebook web version, try out the next solution.

5. Clear the App Cache

If Facebook’s cached data become corrupted, it could lead to Facebook comment not working. Besides, cache slows down the operation of your device.

Therefore, clearing the cache can solve the issue. Here’s how to remove cache from your Facebook app:

  • Launch the Facebook app, and then select “More.”
  • Select “Settings” and then “Account Settings” to continue.
  • Go to the Browser settings page by clicking on the Browser option.
  • Click on “Cache Data,” and you’re done.

6. Check Update for the App

Ensure that your smartphone has the most recent version of the Facebook app installed. When an app isn’t updated, it can sometimes lead to different issues. You can follow the steps below to make sure your Facebook app is up-to-date.

  • Open the App Store (for iPhone users) and click on the Updates option. Locate the Facebook App and tap on Update if available.
  • If you use Android, go to the Play Store and search for the Facebook App. Tap on the Update button if update is available.

7. Uninstall and Re-Install the App

If none of the above fixes work to resolve the issue, you’ll need to uninstall the Facebook app and then download it again. Given that it works for many users, this approach will probably help you fix your issue.


It could happen that the comments on a Facebook post aren’t loading when you tap to view all comments. This problem can be really frustrating at times. But as with everything, this issue can also be solved. This Facebook comments error is pretty easy to fix if you try the steps mentioned in this post.

Frequently asked questions

How do I clear my Facebook cache?

Go to Settings ->Comments and notifications –>Check all apps and tap Facebook on your phone. Clear cache in Storage and cache. For troubleshooting, you might want to tap Clear data when clearing the cache. Keep in mind the steps may differ depending on your device.

How do I fix errors on Facebook?

  • Refresh the page
  • Reopen the page and close it.
  • You can delete your cache by going to your browser settings.
  • Try Firefox again if you are on Chrome (for instance if Firefox is on Chrome).
  • Restart your computer

What does technical error mean on Facebook?

It could be that Facebook experiences an error, their profile is being upgraded, or that they have opted to disable their profile or block you.

How do I get all comments to show on Facebook?

Apply a dropdown menu at the top of the comment section to choose the most relevant item. Please select one of three options – Most Relevant, Newest, and All Comments. Make sure you choose the option that is appropriate to you. If you want to see all comments on Facebook, select ‘All Comments’.

How do I enable comments on Facebook?

  • The Posts > All Posts (or Pages > All Pages) tab adds.
  • Please locate the post or page you wish to disable comments.
  • In the action menu, hover over the title and click on Quick Edit.
  • If you don’t check or uncheck “Allow Comments,” click Update.

How do I refresh Facebook?

Refresh your basic account click the refresh icon in the top right corner of your social media account you would like to refresh. Please refresh your profile in Facebook pages and groups.

Can Facebook take down posts?

If your content violates our Community Standards, we will remove it. Additionally, you will be notified so you can understand the reason for the removal. Furthermore, depending on what policy content went against, and your history of previous violations, your account may also be restricted or disabled.

Why is content not found on Facebook?

It happens because that person has deleted his/her Facebook profile, so you can’t view it. If you attempt to access the profile of someone with deactivated Facebook, you will get the message “Content Not Available.”.

What does unexpected error mean?

Unexpected errors are typically spotted and debugged by the window saying Unexpected error has occurred. We need to collect all errors on the website to track them in a timely manner.

Why does Facebook keep saying something went wrong this may be because of a technical error that we’re working to get fixed try reloading this page?

Facebook’s “something went wrong” may be caused by cookie and cache errors, incorrect login data, incorrect extensions, Facebook server issues, and Facebook permissions.

Why does Facebook say this content isn’t available right now?

If you’re unable to view this content on Facebook right now, you may be blocked from viewing those posts by the user you want to view. You can then view their profile. If you were able to visit it, it means you weren’t blocked.

Why does my Facebook keep saying sorry something went wrong?

I apologize, something went wrong,”. When trying to log in or open a page, an error may occur due to the corrupt of important data. The error may also indicate a faulty extension that is blocking the page from loading.

Why can t I read any comments on Facebook?

The default Facebook app sometimes gets stuck, so refreshing it solves the issue. Try refreshing the app by sliding down on your smartphone. You can then refresh your feed, comments, and posts, after which you can access comments.

How do you fix Facebook something went wrong this may be because of a technical error that we’re working to get fixed try reloading this page?

  • Refresh the Page
  • Log out of your account, and log back in.
  • Clear the cache of your browser and remove cookie files.
  • Make sure to remove the troublesome browser extensions.
  • Use a VPN
  • Disable the VPN
  • Reset the Network and check your connection.
  • Alternate a browser

How do I know if I’m blocked on Facebook?

You can check your friends list for someone who has blocked you on Facebook. If the person you suspect to have blocked you doesn’t appear in your Facebook friends list, then you’ve been unfriended or blocked. If they do appear in your list, then you are still friends.

Key Steps to Help Fix Facebook Comments Error

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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